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How 786bt Handles Your Personal Information

When you open an account with us, we collect certain personal data to run your account, process payments through bKash, Nagad, and Rocket, and keep your session secure.

Account data protectionbKash, Nagad, Rocket payment dataYour right to access and deleteCookie and device controlsBangladesh-region scope
786bt How 786bt Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about your personal data — what we hold, how it is used, or how to request a change — our support team handles privacy queries directly. You can reach us through live chat from your account dashboard, by email, or through the help section in the mobile site. Responses covering data requests may take longer than general account queries, as we verify your identity before acting on any data change.

Live Chat Start a chat from your account dashboard. Identify your query as a data or privacy request so our team routes it to the right person.
Email Support Send your privacy request by email with your registered phone number or bKash wallet reference so we can verify the account quickly.
Help Section The help section in the mobile site lists privacy request steps. Open it from the account menu — no need to be on a desktop to submit a request.
HOW WE PROTECT IT

Data Handling, Cookies, Security and Retention

We apply encryption across your account session and all payment flows. This covers the moment you enter your bKash number through to the point a transaction is confirmed. Cookies on the site handle session continuity and do not track you across unrelated third-party domains. You can adjust cookie preferences from the settings panel in your browser — clearing them will log you out of your active session. We review data retention schedules regularly and remove records that no longer serve a verified operational or legal purpose.

Encrypted Payment Flows

Every bKash, Nagad and Rocket transaction runs through an encrypted channel. Your wallet reference is never stored in plain text on our systems.

Cookie Controls

Session cookies keep you logged in between pages. You can block or clear them in your browser settings, though doing so ends your active account session immediately.

Account Verification Before Changes

Before we act on any data access, correction or deletion request, we verify your identity using your registered phone number or payment wallet reference.

Scheduled Data Retention Review

We do not hold your personal data indefinitely. Records are reviewed against operational and legal requirements, and removed when those requirements are no longer met.

Common Questions About Your Privacy on 786bt

These are the questions we hear most often about data, cookies, account privacy and your rights. If your question is not here, our live chat team can take it directly.

We collect your name, phone number, email address, and payment wallet details such as your bKash or Nagad number. Device and session data is also logged for security purposes.

Payment data is shared only with the processors who handle your bKash, Nagad, or Rocket transaction. Those processors cannot use your data for any other purpose under their contract with us.

Send a data access request via live chat or email, including your registered phone number. We verify your identity first, then provide a summary of the data held on your account.

Yes. Submit a deletion request through our support channels. We act on it where our legal and operational obligations allow — some transactional records must be kept for a defined period.

Session cookies keep you logged in as you move between pages. You can block or delete them in your browser settings at any time, though this will end your current account session.

Yes, this policy applies to your account activity. Availability and your specific rights depend on local law and the eligible regions we serve — we recommend checking what applies in your location.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.